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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up window will show up. It includes in-depth info about all the actions that you can perform on that particular page. Each popup appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide array of educational videos illustrating how to work with our Control Panel. They're intended for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can quickly find their way around our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you need, have a gaze at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual people and offers real solutions. We constantly "revamp" our FAQ section with new articles in an attempt to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, we have a great team of support engineers available 24-7-365 and ready to help you with any question. Each trouble ticket you submit will be answered within 60 minutes (the average ticket response time is just twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 292246

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com