Context HelpIf you lose your way inside our Control Panel, the very first step you should take is to click the Help button, which is present on each page. A popup will show up. It comprises in-depth information about all the operations that you can perform on the given page. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.
Video TutorialsWe have a vast library of instructional video clips demonstrating how to use our Control Panel. They're intended for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.If you can't discover the solution you searching for, take a glimpse at our comprehensive FAQ database, which contains questions asked by actual people and provides real solutions. We constantly "revamp" our FAQ section with new questions & answers in an attempt to cover all the new additions and innovations associated with our web hosting platform.
Ticketing SystemIf you still can't find the answer you need in the FAQ database either, you can touch base with our great team of customer support engineers available 24-7 and eager to assist you with any question. Each trouble ticket you submit will be replied to in less than sixty minutes (the average support ticket response time being approximately twenty minutes), so you will never have to wait a long time to get your question answered.